Friday, October 12, 2007
The GuidePoint lifetime guarantee
I purchased a Honda Accord a few years ago, and the GuidePoint vehicle recovery system was sold to me by the car dealer. He claimed that purchasing it would give me a lifetime membership to GuidePoint, and that I'd never pay an annual fee (however I'd only get the basic membership package). Also, if I ever bought a new car, I'd have to pay to install the GuidePoint unit into the new car.
However, a year later, GuidePoint sent me a bill for around $90 for the next year's service. I called and explained to 'Sandra' that I was exempt from this, so she said I didn't have to pay the bill.
The next year the same thing happened. But this year, I've heard nothing-- I think my account was quietly terminated. Has anyone else experienced anything like that?
However, a year later, GuidePoint sent me a bill for around $90 for the next year's service. I called and explained to 'Sandra' that I was exempt from this, so she said I didn't have to pay the bill.
The next year the same thing happened. But this year, I've heard nothing-- I think my account was quietly terminated. Has anyone else experienced anything like that?
